Cookies and Similar Technologies

Effective Date: 27 August 2015.

 

Big Cloud Analytics, Inc. ("Big Cloud", "we", "us" and "our") Sites (as defined below) use Cookies and Similar Technologies to ensure that we give our visitors the best possible experience by providing you personalized information, remembering your marketing and product preferences, and helping you obtain the right information. You can find out more about Cookies and Similar Technologies, how we use them, and how to control them below.

Use of Cookies and Similar Technologies

This Notice describes how Big Cloud, our partners, and our other third parties use Cookies and Similar Technologies (such as pixel tags, web beacons, clear GIFs, JavaScript, and local storage). We will refer to these Cookies and Similar Technologies simply as “Cookies” for the rest of Notice. We will also describe what options you may have regarding those Cookies. This Notice covers Big Cloud’s use of Cookies that may be used in connection with the web sites (including mobile web sites and apps) owned and controlled by Big Cloud (the “Sites”).

In some cases, we may use Cookies to collect information that is personally identifiable, or that can become personally identifiable if we combine it with other information. In such cases, the Big Cloud Privacy Notice will apply in addition to this Big Cloud Notice.

What are Cookies and Similar Technologies?

Cookies are small files—usually consisting of letters and numbers—placed on your computer, tablet, phone, or similar device, when you use that device to visit a web site. Cookies are widely used by web site owners to make their web sites operate, work more efficiently, and provide analytic information.

These are the different types of Cookies we and our service providers may use on our Sites:

  • Strictly necessary Cookies.These Cookies are required for the operation of our Sites (for example, to enable you to log into secure areas of our web site or use a shopping cart). These Cookies enable you to move around the Sites and use their features. Disabling these Cookies will encumber the Sites’ performance and may make the features and service unavailable.
  • Analytical and performance Cookies.These Cookies allow us to analyze activities on our Sites and on other sites where we post content in order to improve and optimize the way our Sites work. For example, we may use these types of Cookies to ensure that visitors can easily find the information they are looking for on our web sites. One way we do this is to recognize and count the number of visitors and see how they move around our web site when they are using it. Analytics cookies also help us measure the performance of our advertising campaigns in order to help us improve our advertising campaigns and to optimize our Sites’ content for those who engage with our advertising.
  • Functionality Cookies. These Cookies are used to recognize you when you return to our Sites. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
  • Advertising Cookies.Though Big Cloud does not currently market or advertise in connection with its services.

How does Big Cloud Collect and Use Other Information?

We and our service providers may use Cookies for a variety of purposes, including to:

  • Process your orders;
  • Analyze your visiting patterns to improve our Sites;
  • Help us and third parties obtain information about your visits to the Sites in order to provide services;
  • Remember your language and other preferences;
  • Help you obtain information you are looking for;
  • Provide a safe and secure service for online transactions;
  • Measure how many people use our Sites, and how they use them, to keep our Sites running efficiently and to better understand our Sites’ audiences;
  • Deliver communications, and content from us and third parties, on our Sites and those of third parties, specific to your interests;
  • If you register on one of our Sites, or otherwise provide us with your personal information, we may associate that information with other information we collect from or about you or that you provide, information regarding your use of our Sites, or information we receive from or about you from third parties. We will use this combined data for marketing and analytics purposes.

How Long do Cookies Stay on My Device?

Certain Cookies operate from the time you visit a Big Cloud service to the end of that particular web browsing session. These Cookies expire and are automatically deleted when you close your Internet browser. These Cookies are called “session” Cookies.

Some Cookies will stay on your device between browsing sessions—they do not expire when you close your browser. These Cookies are called “persistent” Cookies. The length of time a persistent Cookie stays on your device varies from Cookie to Cookie. We and others use persistent Cookies for a variety of purposes, such as to store your preferences so that they are available for the next visit, and to keep a more accurate account of how often you visit our Sites, how often you return, how your use of the Sites may vary over time, and the effectiveness of advertising efforts.

Who Puts the Cookies on My Device?

Cookies may be placed on your device by Big Cloud as the Site operator. These Cookies are called “first party” Cookies. Some Cookies may be placed on your device by a party other than Big Cloud. These Cookies are called “third party” Cookies. For example, a Big Cloud partner may place a third party Cookie to enable online chat services.

Cookies may also be used that allow us and third parties to know when you visit our Sites, and to understand how you interact with e-mails, advertisements, or other content. Through Cookies, aggregate and other information not identifying individual users (such as your operating system, browser version, and the URL you came from, including from e-mails and advertisements) may be obtained and used to enhance your experience and understand traffic patterns. This technology counts the number of users who visit a particular service from specific banner advertisements outside the Big Cloud Site or who clicked on links or graphics included in e-mail newsletters received from Big Cloud. It is also used as a tool to compile aggregated statistics about how Big Cloud Sites are used, to perform analytics and help us to optimize our Sites, and to help serve you advertising based on your interests, as described in further detail below.

How does Big Cloud Use Online and Mobile Advertising?

We do not currently do online or mobile advertising as part of our services.

How do I Manage Cookies?

You can decide whether or not to accept Cookies. One way you can do this is through your Internet browser’s settings. Most Internet browsers allow some control of most Cookies through the browser settings (Please note that if you use your browser settings to block all Cookies you may not be able to access parts of our web site.). The following web sites provide information on how to adjust the Cookies settings on some popular browsers:

  • Apple Safari*
  • Google Chrome*
  • Microsoft Internet Explorer*
  • Mozilla Firefox*

To opt out of Google Analytics Cookies across Big Cloud web sites visit:

  • Google Analytics*: http://tools.google.com/dlpage/gaoptout

To find out more about interest-based advertising and your choices, visit these sites: Digital Advertising Alliance, the Network Advertising Initiative, and the Interactive Advertising Bureau (IAB) Europe. You can opt out of the use of Cookies to tailor content or advertising to you by visiting the following links. Note that if you choose to opt out, you won’t necessarily see fewer ads. However, the ads you see may be less relevant to your interests.

  • http://www.networkadvertising.org/managing/opt_out.asp
  • http://www.aboutads.info/choices

Privacy at Big Cloud

Big Cloud is committed to privacy. For more information about Big Cloud's approach to privacy see our Big Cloud Privacy Notice.

How to Contact Us

If you have any questions about how Big Cloud uses Cookies, you can contact Big Cloud by using the support_privacy@bigcloudanalytics.com email link, or send a letter to the mailing address below. Please include your contact information, the name of the Big Cloud web site or service, and a detailed description of your request or Cookie concern.

Big Cloud Analytics, Inc.
ATTN: Privacy
1401 Peachtree Street NE
Suite 500
Atlanta, GA 30309, USA